General Terms and Conditions

1. General

These General Terms and Conditions apply to quotations, offers, and agreements, as well as the resulting executions and services of any kind between the photographer and the client. Any deviation from these terms is only possible if and to the extent that it has been expressly agreed upon in writing between the parties.

The client is the person who placed the order, and the photographer is the person who accepted and executed the order.

By booking a photo session, the client automatically agrees to these general terms and conditions.

2. The Photo Session

2.1. Agreed Date of Execution

The photographer and the client agree on a date and location that suits both parties.

If the client is unable to attend, the photo session can be canceled up to two weeks before the execution date. A new date will then be arranged. If the photo session is canceled less than two weeks before the execution date, the client will not receive a refund, and the session will not be rescheduled. Exceptions to this rule may be allowed by the photographer, depending on the circumstances.

2.2. Bad Weather

In case of bad weather on the day of the photo session, and if the session is planned outdoors, the session can be canceled by the photographer and/or the client.

The photographer and the client will then arrange a new date.

2.3. Force Majeure

In case of force majeure preventing the photographer from executing the photo session on the agreed date, the photographer will arrange a new date with the client.

2.4. No Refund

In case of dissatisfaction, the client will not receive a refund under any circumstances. The client may file a complaint, after which the photographer will assess what can be done. This may include, for example, a repeat of the photo session if necessary. To be admissible, the complaint must be submitted within 14 calendar days after receiving the photos.

3. Delivery of Photos to the Client

3.1. From the date of the photo session, the photographer will send the photos to the client within a maximum of 5 weeks, unless a different delivery period has been expressly agreed upon in writing between the parties.

3.2. The client will receive the number of photos agreed upon in advance or as included in the chosen package.

3.3. Unedited original photos will not be provided. Additional (digital) orders are subject to charges.

3.4. The client and the recipient of the photos must always credit the photographer when publishing on social media channels or elsewhere on the internet.

Editing the photos by the client or third parties is not allowed in any way, including cropping or adding filters or text. In case of infringement, the photographer is entitled to compensation.

3.5. The client is not allowed to share photos with third parties or companies for commercial purposes without the photographer's written consent.

3.6. Web files may not be used by the client or third parties to produce prints. In case of infringement, the photographer is entitled to compensation corresponding to the value of the high-resolution photos that were improperly printed.

3.7. High-resolution photos may never be posted on the internet by the client. These photos are for personal use only.

3.8. Photos sent via non-digital means (e.g., on a USB stick) are at the client's own risk from the moment of shipment. Any damage to the order during transport is not the responsibility of the photographer. If something goes wrong, the client can contact the photographer. The photographer will assess what can be done to resolve the issue but is not obligated to do so.

3.9. The photographer is not liable for any damage to shipped prints. If damage is proven, a solution may be sought together.

3.10. The photographer is not responsible for color deviations on non-calibrated screens or prints delivered by a supplier other than the one recommended by the photographer.

4. Rates and Payment

4.1. The photographer reserves the right to adjust the rates listed on the website at any time. However, for clients who have already booked, the rates valid on the booking date will apply.

4.2. The invoiced amount is always the sum of the chosen package(s) plus any travel and other costs not included in the chosen package.

4.3. All amounts listed on the website include VAT and costs explicitly included in the package, unless otherwise agreed.

4.4. If the photographer has incurred higher costs and/or performed additional work, which was reasonably necessary, the photographer will charge the client for these costs via an additional invoice. This will always be done in consultation with the client.

4.5. After booking a photo session, the client will receive a (digital) invoice. This invoice must be paid no later than 14 days after the invoice date.

4.6. If the invoice is not paid in full or on time by the client, the booking will be canceled. In this case, any advance payments made by the client will not be refunded.

4.7. The photo session and additional orders can only be paid via bank transfer to account number BE81 06380029 7424 in the name of Glenn Slabbinck, with reference to the invoice number, or via a payment link. These details are always listed on the invoice. Cash payments are not accepted.

5. Publication and Use of Photo Shoots

5.1. By booking a photo session, the client explicitly grants the photographer permission to use all photos taken for business and commercial purposes, such as the website, blog, portfolio, newsletter, social media, forums, personal use, print media, and any future activities. This use will be respectful and in compliance with legal provisions regarding portrait rights and privacy.

5.2. The photographer has the right to share photos without the model's consent with another (commercial) company for publication. If published in an (online) magazine, the client will be informed when possible.

5.3. If the client does not want a specific photo to be published online, this must be communicated to the photographer in advance. If the client does not want almost any photos published online, an alternative will be found at an additional cost. Third parties or family members of the client have no say in the use of the photos.

5.4. For commercial and/or business reports, the photos will not be used for publication by the photographer. However, these photos may be used in the photographer's portfolio.

7. Copyright

7.1. All photos taken by the photographer are subject to copyright. The photos are watermarked. It is not allowed to duplicate, copy, edit, or reproduce the photos in any way without the photographer's written consent.

7.2. All photos taken by the photographer remain the property of the photographer at all times.

When sending web files and/or high-resolution photos, only a license for these photos is granted.

7.3. Any use of the photographer's work that has not been agreed upon in writing is considered an infringement of the photographer's copyright.

7.4. The client must request written permission to submit a photo for competitions and publications by third parties.

7.5. Unless otherwise agreed, the client is not authorized to grant sub-licenses to third parties or transfer their own license to another party.

7.6. In case of infringement of the photographer's copyright, compensation is due amounting to twice the usual fee for such a case.

7.7. Paying compensation does not grant the right to further use of the photographer's work.

8. Protection of the Client's Personal Data

The photographer will not share or disclose the client's personal information (email, phone number, etc.) with third parties under any circumstances.

9. Liability

The photographer cannot be held liable for any accidents or physical harm to people or animals caused during the photo session. The photographer is also not liable for material damage. In case of damage to the photographer or her equipment caused by the client or the client's animal, the provisions of the Civil Code apply.

10. Retention Periods

Digital photo files are stored for a standard period of 1 year after the completion of the assignment. This period can only be extended upon written request by the client, and additional costs will apply.

11. Applicable Law

All agreements and obligations of Glenn Slabbinck© are governed by Belgian law. In case of disputes regarding quotations, agreements, and invoices of Glenn Slabbinck©, only the Courts of the District of West Flanders and/or the Justice of the Peace of the Canton of Bruges are competent.